Why Tetra-hosted multi-tenant deployments are now the default and only option

Tetra-hosted and multi-tenant (THMT) deployments are TetraScience’s default. In this blog, we share the benefits of our THMT deployment model for our customers. 

Multi-tenant and Tetra-hosted architecture

In modern cloud data platforms, multi-tenancy has become the norm. The infrastructure is then responsible for serving multiple tenants simultaneously, enabling multiple customers access to one instance of a platform. The users share the underlying infrastructure resources while each customer tenant is completely isolated and has no access to other's data. 

Running a data platform also requires a committed level of support and expertise in how the infrastructure, platform, and data layers work on top of a cloud service provider, especially for one that simplifies the data connectivity, management, transformation, and access to scientific data. TetraScience hosting and managing the platform, provides our customers with faster access to platform enhancements, reduces the need for dedicated infrastructure support by the customer, and leads to faster incident resolution times.  

Vendor-hosted multi-tenancy is how the modern cloud data platforms are run today; and by defaulting to this option, TetraScience provides customers with enhanced security, reduced total cost of ownership, and faster support resolution than the alternatives. 

‍‍We observe a clear trend towards multi-tenancy. All our customers who have been onboarded in the last few quarters have opted for a multi-tenant deployment.

THMT advantages

We exclusively drive Tetra-hosted multi-tenant deployments as they come with significant advantages for customers.

Reduced total cost of ownership (TCO)

A THMT deployment option is significantly more cost-efficient than any other alternatives. The infrastructure and the common infrastructure costs of a single environment is split among all the tenants, enabling TetraScience to offer the same level of service at a lower total platform cost than self-hosted deployments. Customers also do not need to allocate internal resources to manage and maintain the cloud environment when hosted by TetraScience. This not only reduces costs but also frees up IT staff for higher-value activities.

Faster access to new releases

A THMT deployment gives customers immediate access to new features once the software is released.

GxP customer environments are upgraded in a strategically delayed manner to provide sufficient time for customers to review new releases and allow for customer change management and validation windows. You only need to consider the new functionality for the release, and review our associated validation documentation.

Faster time to resolution

In THMT, TetraScience has access to the system to troubleshoot any issues, significantly reducing turnaround times for support. This leads to faster issue resolution and alleviates the operational burden on the customer.

Scalability

The Tetra-hosted infrastructure is highly scalable when TetraScience has visibility into the workloads and can proactively tweak the infrastructure parameters for scaling.

Increased security

TetraScience’s security team ensures effective threat detection and prevention for Tetra-hosted systems. TetraScience executes the following security operations for our customers:

• Cloud infrastructure entitlement management: Manage AWS roles and privileges to ensure secure access to the environment.
• Cloud security posture monitoring: Identify and address AWS misconfigurations that could lead to security issues or compliance risks related to the environment.
• Private link: Enhance security via a private link routing traffic from TDP platform to services within a customer’s VPC or network such that traffic is not routed through the internet.
• Intrusion and anomaly detection: Monitor potential threats potentially targeting the environment and log API usage history.‍
• Incident response: Actively respond to threats targeting the environment.

Summary

Multi-tenancy is the most common approach for cloud data platform deployments and is increasingly the tenancy of choice for biopharmaceutical companies. Especially when the environment is hosted by TetraScience, customers can benefit from reduced TCO with more efficient usage of their resources, faster access to new releases, faster time to resolution, and high scalability. TetraScience supports multi-tenant customers with the execution of key security operations and provides the required architecture for GxP-regulated organizations.

‍Contact our experts to learn more!